StockShiba Support
You have the questions? We have the answers & more.
Edit Content
FAQs
General
Who or What Is Stockshiba?
StockShiba is a stock media company with a purpose. We are involved in various philanthropic activities, supporting causes such as workers’ rights and human rights.
How Do I Create An Account?
You can create an account at any time by clicking the red “Join Now” button on the top menu, or most individual pages.
What Type of Media Is Available?
StockShiba offers a variety of stock media, which includes images, videos, audio clips, and illustrations.
How Can I Find Specific Media?
For more specific searches, you may use filters such as categories, tags, or file types to narrow down your search.
What Are The Licensing Options?
Standard License: Covers common uses such as digital or blog use.
Extended License: Offers more flexibility and additional usage rights.
How Do I Use My New Media?
After checking out with the media you need, download the file to your computer or device.
Depending on the type of media, import it into your creative project.
For images, videos, & illustrations you can use them directly in your designs or presentations.
For audio files, import them into your editing software.
Is It For Commercial Use Too?
Yes. Commercial use falls under our extended license.
Is A Subscription Plan Available?
Absolutely. For a detailed description of our subscription plans, plus how you can save 35% right now, click here.
How Do I Know My Info Is Safe?
At StockShiba, we prioritize the security of your information. You can find detailed information regarding data safety in our Privacy Policy, located in the footer of our website.
How Do I Contact Support?
You can contact us 24/7 via chat by clicking the chat icon on the bottom right of any page on Stockshiba.com. There are also additional methods listed below.
Getting
Started
How do I Purchase Stock Media?
What Payment Methods Can I Use?
Can I Previa Media Before Purchase?
Do I Need An Account To Purchase?
Any Limits On Numbers Of Downloads?
Can I Use Media On Social Media?
Can I Edit Or Modify The Stock Media?
Any Discounts For Bulk Purchases?
Does Stockshiba Have A Mobile App?
Any Tips On Using Stock Media?
Account
Creation
How Do I Sign Up For Stockshiba?
Is It Free To Create An Account?
Why Do I Need To Create One?
Can I Sign Up Using My Social Media?
Do I Need To Verify My Email?
Can I Create Multiple Accounts?
Is My Personal Information Secure?
What Is I Forget My Password?
Any Age Requirement For An Account?
Can I Delete My Stockshiba Account?
Store
Navigation
How Can I Search For Stock Media?
Can I Filter My Results By Criteria?
Which Categories Are Available?
Do You Offer Curated Stock Media?
Can I See Popular Or Trending Content?
Can I Save Media Selections For Later?
How Do I View My Shopping Cart?
Can I Preview Content Before Purchase?
Do You Offer Discounts Or Promotions?
Can I Leave Feedback On The Website?
Making
Purchases
How do I Purchase Content On StockShiba?
Which Add-ons Are Available To Purchase?
Can I Purchase Multiple Media Items?
Can I Review My Order Before Purchase?
Do I Receive A Receipt For My Purchase?
Can I Cancel Or Modify My Order?
Will My Content Download Immediately?
Do You Offer Refunds For Media?
Can I Purchase & Download It Later?
Are There Different Pricing Options?
One-Time Pricing &
Subscriptions
How Does One-Time Purchases Work?
What's The Benefit Of A Subscription?
Are Different Subscription Tiers Available?
Can I Purchase Additional Credits?
Do Unused Credits Roll-Over or Expire?
How Do I Sign Up For A Subscription?
How Long Is The Subscription Period?
Can I Cancel My Plan At Any Time?
Can I Switch Between Plans At Any Time?
Do You Give Refunds For Unused Credits?
Troubleshooting
or errors
What If I'm Having Trouble Logging In?
Can I Download My Deleted Content Back?
What About File Format Issues?
What If My Stock Media Is Missing?
What Should I Do If I My File Wont Open?
What If My Payment Method Declines?
Can I Have Help Applying A Discount Code?
My Media Doesn't Match The Preview?
Can I Get A Refund For An Accident?
My Issue Is Not Listed Here. Help?
Legal &
Copyright
What Are The Laws For Use Of Stock Media?
What Rights Do I Have For Purchased Content?
Can I Use The Stock Media Commercially?
Do I Need To Credit The Original Artist?
How Can I Avoid Accidental Infringement?
What Is Copyright Infringement?
What Are The Penalties For It?
Can I View Stockshiba's Terms?
How Can I Report Infringement?
How Can I Contact Your Legal Team?
Miscellaneous
Questions
How Long Can I Use Purchased Media?
Do You Offer Any Other Discounts?
Can I Request Specific Content?
Do You Have A Loyalty Program?
Is There A Referral Program To Earn?
What Are The Technical Requirements?
Any Discounts For Volume Or Bulk?
Can I Share Content With My Team?
Can I Purchase Gift Cards?
Is Your Content Real Or AI Generated?
Stockshiba
Support
How Do I Contact Stockshiba Support?
What Are The Support Hours?
How Long Does A Response Take?
Is There A Self-Service Option?
Can I Request A Refund For Media?
Is There Chat For Immediate Help?
What Issues Can I Contact Support For?
What If I'm Having Issues With The Site?
Is There A Forum Or Community?
Can I Leave General Feedback?
Edit Content
FAQs
General
How Do I Become A Contributor?
What Content Do You Accept?
Are There Requirements For Media?
How Do I Upload Stock Content?
Do I Keep The Rights To My Work?
How Do I Track My Performance?
How Much Can I Earn As A Contributor?
How & When Do I Get Paid For My Sales?
Can I Submit The Content Elsewhere?
How Do I Remove My Content?
Getting
Started
Is There A Limit To What I Can Upload?
Any Incentives For Top-Performers?
How Does Stockshiba Advertise My Content?
How Can I Help Increase Visibility?
Any Tips To Optimizing Content For Better Performance?
How Long Does Media Review Take?
Do You Accept Exclusive Content?
Can I Submit To Multiple Categories?
What Are The Size & Resolution Requirements?
What Do I Do If My Media Is Rejected?
Account
Creation
Is There A Limit To What I Can Upload?
Any Incentives For Top-Performers?
How Does Stockshiba Advertise My Content?
How Can I Help Increase Visibility?
Any Tips To Optimizing Content For Better Performance?
How Long Does Media Review Take?
Do You Accept Exclusive Content?
Can I Submit To Multiple Categories?
What Are The Size & Resolution Requirements?
What Do I Do If My Media Is Rejected?
Storefront
Navigation
Is There A Limit To What I Can Upload?
Any Incentives For Top-Performers?
How Does Stockshiba Advertise My Content?
How Can I Help Increase Visibility?
Any Tips To Optimizing Content For Better Performance?
How Long Does Media Review Take?
Do You Accept Exclusive Content?
Can I Submit To Multiple Categories?
What Are The Size & Resolution Requirements?
What Do I Do If My Media Is Rejected?
Uploading
Content
Is There A Limit To What I Can Upload?
Any Incentives For Top-Performers?
How Does Stockshiba Advertise My Content?
How Can I Help Increase Visibility?
Any Tips To Optimizing Content For Better Performance?
How Long Does Media Review Take?
Do You Accept Exclusive Content?
Can I Submit To Multiple Categories?
What Are The Size & Resolution Requirements?
What Do I Do If My Media Is Rejected?
Troubleshooting
or Errors
Is There A Limit To What I Can Upload?
Any Incentives For Top-Performers?
How Does Stockshiba Advertise My Content?
How Can I Help Increase Visibility?
Any Tips To Optimizing Content For Better Performance?
How Long Does Media Review Take?
Do You Accept Exclusive Content?
Can I Submit To Multiple Categories?
What Are The Size & Resolution Requirements?
What Do I Do If My Media Is Rejected?
Legal &
Copyright
Is There A Limit To What I Can Upload?
Any Incentives For Top-Performers?
How Does Stockshiba Advertise My Content?
How Can I Help Increase Visibility?
Any Tips To Optimizing Content For Better Performance?
How Long Does Media Review Take?
Do You Accept Exclusive Content?
Can I Submit To Multiple Categories?
What Are The Size & Resolution Requirements?
What Do I Do If My Media Is Rejected?
MISCELLANEOUS
QUESTIONS
Is There A Limit To What I Can Upload?
Any Incentives For Top-Performers?
How Does Stockshiba Advertise My Content?
How Can I Help Increase Visibility?
Any Tips To Optimizing Content For Better Performance?
How Long Does Media Review Take?
Do You Accept Exclusive Content?
Can I Submit To Multiple Categories?
What Are The Size & Resolution Requirements?
What Do I Do If My Media Is Rejected?
STOCKSHIBA
SUPPORT
Is There A Limit To What I Can Upload?
Any Incentives For Top-Performers?
How Does Stockshiba Advertise My Content?
How Can I Help Increase Visibility?
Any Tips To Optimizing Content For Better Performance?
How Long Does Media Review Take?
Do You Accept Exclusive Content?
Can I Submit To Multiple Categories?
What Are The Size & Resolution Requirements?
What Do I Do If My Media Is Rejected?
NEEDED
STOCK MEDIA CONTRIBUTORS
